Terms of Service
Last updated: October 2026
These terms explain the rules for using Pikachu Hosting services. By creating an account or buying a service, you agree to these terms.
1. Services
We currently offer:
- cPanel web hosting plans.
- Domain registration, renewal, and transfer.
We may add or change services. We will tell you about major changes.
2. Your account
- Give accurate and complete information when you sign up.
- Keep your login details private. You are responsible for all activity on your account.
- Tell us as soon as you notice unauthorised use.
3. Prices and payment
- All prices are shown in Indian Rupees (INR).
- Services are billed in advance for the period you choose (monthly or yearly).
- Renewals are billed automatically unless you cancel before the renewal date.
- If a payment fails or is late, we may suspend the service until payment is received.
4. Acceptable use
You must not use our services to:
- Host or share illegal content.
- Send spam, phishing emails, or malware.
- Infringe copyright, trademarks, or other people's rights.
- Run cryptocurrency mining, port scanning, or denial-of-service attacks.
- Overload shared servers or harm other customers.
We may suspend or remove any content or service that breaks these rules, with or without notice where needed to protect our systems or other customers.
5. Backups
You are responsible for keeping your own backups of your website and data. We take regular backups as a safety measure, but we do not guarantee that they can be restored.
6. Uptime and support
We aim for 99.9% uptime. Planned maintenance may cause short interruptions, and we will try to announce it in advance. We do not guarantee uninterrupted service.
7. Domains
Domain names are also subject to the rules of the relevant registry and registrar. You must provide correct contact details for your domain.
8. Suspension and termination
We may suspend or terminate your account if you break these terms or do not pay. You can end your service at any time by cancelling it. Refunds are handled under our Refund Policy.
9. Limitation of liability
To the extent allowed by law, Pikachu Hosting is not liable for indirect or consequential losses, including lost profits or lost data. Our total liability for any claim is limited to the amount you paid us for the affected service in the last 12 months.
10. Your responsibility
You are responsible for the content on your website and for any loss caused by your use of our services.
11. Changes to these terms
We may update these terms. Continued use of our services after a change means you accept the updated terms.
12. Governing law
These terms are governed by the laws of India. Disputes will be handled in the courts of India.
13. Contact us
Email: support@pikachuhosting.in