Refund Policy
Last updated: October 2026
This policy explains when you can get a refund from Pikachu Hosting.
1. Hosting plans
- You can request a full refund for a new hosting plan within 7 days of purchase, if you have not used it to host live content.
- After 7 days, or after the service has been used, refunds are not given. The service stays active until the end of the paid period.
2. Domains
- Domain registration, renewal, and transfer fees are non-refundable. These fees are paid to the domain registry and cannot be reversed.
3. Renewals and add-ons
- Renewal payments and paid add-ons are non-refundable.
4. How to request a refund
- Email support@pikachuhosting.in within the refund window.
- Include your order number, account email, and the reason for the request.
5. Refund processing
Approved refunds go back to the original payment method. Processing usually takes 7 to 14 working days, depending on your bank or payment provider.
6. Cancellations
You can cancel a service at any time from your client area or by email. Cancelling stops future renewals. It does not give a refund for the unused part of the paid period, unless Section 1 applies.
7. Disputes
If you have a problem with a payment, please contact us first so we can fix it. We will try to resolve every request fairly.
8. Contact us
Email: support@pikachuhosting.in